Terms of Service

Last updated October 12, 2026

Contact: contact@pullzeaudio.com

These Terms Of Service (“Terms”) govern your purchase, installation, activation and use of PullzeAudio, a Windows desktop application distributed through pullzeaudio.com. You must expressly accept the account agreement before audio processing is authorised or a free trial hour begins. The purchase buttons on this website open the checkout; opening the checkout, or paying, does not on its own record agreement acceptance. Creating an account, receiving a licence key, or opening a page does not record acceptance either. If you do not accept these Terms, audio access stays paused and no trial hour can begin.

Subject to your full and continuing compliance with these Terms, PullzeAudio grants you a non-exclusive, non-transferable, non-sublicensable, revocable licence to install and use one copy of PullzeAudio on the supported Windows PCs that you own or control. The licence is bound to the account email used for the purchase and to each PC you activate. PullzeAudio V1 is available for $15 USD per month or $135 USD per year and includes every V1 update while the subscription remains active. The licence is a grant of use only: no title, ownership or intellectual-property right in PullzeAudio passes to you under these Terms.

A paid licence is bound to two (2) devices. Binding happens when a device is matched to a hardware fingerprint built from stable Windows identifiers, such as the machine GUID, the system UUID reported by firmware, and the primary disk serials. The account area lists the devices currently bound to the licence.

Both devices may stay bound at the same time, but only one of them may be signed in at a time, which section 3 explains. A paid account can self-release a bound device from My Account, within the device and swap limits that apply to it. The New PC Reset credit (pullzeaudio-pc-reset, $15 USD) is an optional single-use credit that releases the current binding straight away so the licence can be activated on the replacement machine; it is a convenience rather than the only route to a different PC, and a spent credit cannot be restored or transferred.

A free trial covers one device: the one enrolled when the trial starts. That trial device cannot be released, moved or reset in order to obtain a second trial.

Only one device may run your licence at a time, and only a current, signed, device-bound access grant authorises audio processing. The app starts locked and stays silent until it holds a verified grant. Each grant is issued to your registered device, is bound to your account and that device, and expires.

The app asks for a new grant when it starts, when it restores a saved session, and at least once a day while you stay signed in. If the licence is revoked, the trial hour is spent, a grant is replayed or refused, or a fresh check cannot be completed, the app remains locked and audio processing stops. That is the licensed behaviour rather than a fault, and it is not user-configurable.

A pullzeaudio-v1 licence includes all 1.x.x updates at no extra cost for as long as version 1 is maintained. Updates may carry fixes, security work, tuning behaviour and changes to the licence and activation flows.

Future major versions are separate products and need a separate purchase. A version 1 licence does not cover a version 2 release. Releases are published with a signed manifest, and the app checks that signature, the artifact size and the SHA-256 hash before it hands an installer to Windows. Do not install a build that did not come from us or from a release page we publish.

You agree that you will not, and will not allow or help anyone else to:

  • Share, lend, rent, sub-licence, resell or otherwise pass on your licence, licence key, account credentials or session to any other person.
  • Reverse engineer, decompile, disassemble or otherwise try to derive the source code, internal algorithms or processing parameters of the app, except where mandatory law expressly permits it.
  • Circumvent, disable or interfere with the licence checks, activation, signing, update or reporting mechanisms.
  • Use automated tools, scripts or bots to create accounts, request licences, replay activation requests or scrape the storefront, update or API endpoints.
  • Use PullzeAudio alongside cheating software, kernel-mode cheat loaders or any other tool that breaks a game publisher’s terms to gain an unfair advantage.
  • Use PullzeAudio in breach of any law, regulation or third-party right.

You are responsible for keeping your pullzeaudio.com account credentials confidential and for everything done under your account. Tell contact@pullzeaudio.com promptly if you believe someone else has your credentials or licence. We are not liable for losses caused by your own failure to protect them.

We may suspend or end your licence, your account or both, immediately and without prior notice, if any of the following applies:

  • Suspected or confirmed fraud, including the use of payment instruments that were not yours to use.
  • A chargeback or payment reversal (see the Refund Policy).
  • A material breach of section 5 (Prohibited Conduct).
  • Credentials, licence keys or activations shared between unrelated users.
  • Any other material breach of these Terms.

Termination withdraws the licence granted in section 1 and the activation described in section 2. The app stops processing audio once its current grant expires or a fresh check is refused.

Termination for cause does not entitle you to a refund. Sections that must outlive termination, including sections 5, 7, 8, 9, 10, 11, 14 and 16, continue to apply.

PULLZEAUDIO IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, QUIET ENJOYMENT OR ACCURACY, OR THAT THE SOFTWARE WILL RUN UNINTERRUPTED, ERROR-FREE, OR COMPATIBLY WITH ANY PARTICULAR GAME, PC, AUDIO INTERFACE OR DRIVER. YOU BEAR THE WHOLE RISK OF USING PULLZEAUDIO. THE SUPPORTED SYSTEMS ARE 64-BIT WINDOWS 10 AND WINDOWS 11 AS DESCRIBED ON THE PRODUCT PAGE.

TO THE FULLEST EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF PULLZEAUDIO, ITS OWNERS, AFFILIATES, EMPLOYEES AND AGENTS FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR TO YOUR USE OF PULLZEAUDIO, WHETHER IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, WILL NOT EXCEED THE AMOUNT YOU ACTUALLY PAID FOR YOUR PULLZEAUDIO LICENCE. WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST RANK, LOST CONTENT OR LOSS OF DATA, EVEN IF WE WERE TOLD THAT SUCH DAMAGES WERE POSSIBLE.

You agree to defend, indemnify and hold harmless PullzeAudio and its personnel against any claim, damage, liability, cost and expense (including reasonable legal fees) arising out of (a) your misuse of PullzeAudio, (b) your breach of these Terms, (c) your breach of any law or third-party right, and (d) anything you submit to us.

These Terms are governed by the laws of the jurisdiction in which PullzeAudio is operated, without regard to its conflict-of-laws rules. Any dispute, controversy or claim arising out of or relating to these Terms, or to their breach, termination or validity, will be settled by final and binding individual arbitration in that jurisdiction. You and PullzeAudio each waive any right to a jury trial and any right to bring or join a class, collective, consolidated or representative action. If any part of this section is held unenforceable, the remainder continues in full force.

These Terms may be revised from time to time. The current version is published at /terms-of-service/. Each account agreement record captures the exact policy versions and the affirmative choice made at that moment. A later revision does not backdate consent or remove a right that belongs to an earlier purchase or delivery.

Questions about these Terms: contact@pullzeaudio.com. A free trial does not cover setup or technical support.

PullzeAudio™ and ℠ PullzeAudio are trademarks and/or service marks of PullzeAudio.com. All rights reserved. You may not use these marks, our logos or any confusingly similar mark without our prior written permission. Other product, company and brand names mentioned in the app or in its documentation belong to their respective owners and are used for identification only.

Trials are offered subject to availability. A trial gives one continuous hour of access, running from the first authorised device activation inside the app. That activation can happen when the desktop app signs in, before you have heard anything. Be ready to use the hour before you sign in. Requesting the trial link, setting your password and downloading the installer do not start the clock, and the hour keeps running while the app is closed or the PC is offline. The app needs a fresh online check when it restarts. Once the hour is spent, access stops and a verified paid licence is required to carry on.

Use the trial to decide whether the app suits you. Free trials do not include support, and trial accounts cannot open support tickets, so you work through the app yourself.

Choose the email address you intend to buy with. The trial account email cannot be changed by the customer, a paid purchase must use that same address, and a voucher or another trial link does not stand in for a paid purchase.

A trial is limited to one eligible account and one enrolled device. Trial eligibility records block a second hour after a reinstall, an account deletion, a password reset or a new request. Once a trial has started, the app does not allow the trial device to be signed out, handed over or moved to another PC, and nothing in the app restarts the hour.

You configure the app yourself for your hardware and preferences. Common Configs shows what other players chose, for inspiration only; it does not set the app up for you. If you leave a requested trial setup unfinished, a short sequence of setup reminders may be sent automatically, and every reminder carries a one-click way to stop them.

The trial clock is kept by the licence server rather than by your PC, so changing the system time or staying offline does not extend it. Replaying, editing or fabricating an authorisation response does not authorise processing either.

The single account agreement covers these Terms Of Service, the Refund Policy and the Privacy Policy, each linked for review before you choose. You must select your country and expressly accept the agreement before audio access is authorised or a free trial hour begins. Declining leaves access paused, starts no trial, and you can return to the agreement and reconsider later. The confirmation records your choice, your country, a server timestamp, the exact notice and the request evidence described in the Privacy Policy, and you can save a copy of it.

To the fullest extent the law allows, accepting the agreement waives any entitlement to a voluntary refund, return, exchange or change-of-mind cancellation. Rights and remedies that cannot lawfully be waived are unaffected.

Typing your full name and choosing I agree records your intent to sign the displayed agreement electronically. I disagree signs nothing and authorises no continued setup or audio access. A signature given during account setup before you are signed in stays distinct from an agreement signed inside a verified account session. Keep the saved agreement and signature record if you want a copy for your own files.

Attempts to bypass licensing, repeat an ineligible trial, modify the app or evade enforcement can lead to suspension or an account ban. Where the app detects a recognised tool it may warn you to close or remove it. A process name on its own is an observation, not proof that PullzeAudio was modified; an administrator reviews the retained evidence and account activity before acting on it.

Your purchase is a digital licence delivered as a licence key. Reversing a payment does not entitle you to keep paid use of the app, and a refund or chargeback can revoke paid access. Falsely claiming that an authorised purchase was unauthorised, or that a licence key you received was never delivered, in order to obtain a payment reversal is chargeback abuse and may be fraud. We may contest a dispute with the relevant purchase, delivery and usage records, and report evidence of suspected fraud to the payment provider or the authorities where the law allows it. A genuine billing error, an unauthorised payment, a non-delivery or another valid dispute is not fraudulent merely because a key was generated. See the Refund Policy for the detail.

Nothing in these Terms removes a contractual or statutory right or remedy that cannot lawfully be excluded, including rights about faulty, misdescribed or undelivered content.

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